FAQ

Shipping and Policies:

Do you ship all over the US?
Yes, we ship to all over the US countries.

What is your return policy?
We offer a 30-day return policy for unopened and unused products. For more details, please check our Return and refund policy section.

Orders and Payment:

How can I check my order status?
You can easily track your order status using the "Track Order" link on our website by entering your order number and email address.

Is it safe to use my credit card on your site?
Absolutely. We use advanced security measures including SSL encryption to protect your personal and financial information.

Customer Service:

How can I contact customer service?
You can reach us via email, phone, or live chat on our website. Full contact details are available on our Contact Us section.

How can I sign up for updates on special offers?
Subscribe for our newsletter on the website to receive exclusive updates on promotions, discounts, and new product launches.

Products and Quality:

What's the difference between Eau De Toilette and Eau De Parfum?
The main difference is in the concentration of aromatic oils. Eau De Parfum contains a higher concentration, making it a stronger and longer-lasting fragrance compared to Eau De Toilette.

What is a tester?
Testers are completely authentic and original fragrances, but they come in simplified packaging and sometimes without a cap. They are meant for use on department store perfume counters, which is why they're cheaper, without compromising quality.

How can I keep my fragrance from going bad?
Keep all fragrances in a cool, dry place, away from direct sunlight. An opened bottles should be kept in their original box to ensure a longer shelf life.

Additional Questions:

If you have any additional questions not covered here, please don't hesitate to contact us. Our dedicated customer service team will be happy to assist you!